Privacy Policy

Your Privacy, Our Commitment

We believe in full transparency about how we handle your data.

Privacy Policy

Last updated: 1 April 2026

1. Overview

G4Garages ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application.

By using G4Garages, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Account Information: When you register, we collect your name, email address, phone number, and password. If you sign in via Google, we collect your name and email from your Google profile.

Booking Data: We collect details about the services you book, garages you interact with, dates, times, and vehicle information.

Payment Information: We do not store full payment details. Payment transactions are handled by our PCI-DSS compliant payment gateway partners.

Usage Data: We collect information about how you use the platform, including pages visited, features used, and interaction patterns. This is collected via cookies and server logs.

Location Data: With your permission, we collect location data to show nearby garages. You can disable this in your device settings.

3. How We Use Your Information

To provide, operate, and maintain our services — including booking management, notifications, and customer support.

To process payments and send you receipts and confirmation messages.

To personalize your experience and show you relevant garages and services.

To analyze platform usage and improve our features and performance.

To communicate with you about updates, promotions (with your consent), and important service notices.

To comply with legal obligations and enforce our terms of service.

4. Data Sharing

We share necessary booking information with your selected garage partners so they can prepare for and deliver your service.

We use third-party service providers for payments, analytics, communications, and cloud infrastructure. These providers are contractually bound to keep your data secure.

We do not sell your personal information to third parties for marketing purposes.

We may disclose information if required by law or to protect the rights and safety of G4Garages, our users, or the public.

5. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform performance.

You can control cookie settings through your browser. Disabling cookies may affect the functionality of the platform.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits to protect your data.

While we use commercially reasonable measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can manage most of this from your account settings.

You may request a copy of your data or ask us to delete your account by contacting support@g4garages.com.

You can opt out of marketing communications at any time using the unsubscribe link in any email we send.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform.

Your continued use of G4Garages after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@g4garages.com or write to us at G4Garages, Pune, Maharashtra — India 411001.